Frequently asked questions

How long does delivery take?

Orders are reviewed and prepared within 1–3 business days, then arrive within 7–15 business days. Timeframes may vary by region.

How is shipping calculated?

Shipping fees are shown clearly at checkout before you confirm, and payment is only charged after the order is prepared for shipment.

What is your return policy?

You may return within 7 days of receipt if the item is damaged or does not match its description, provided it is in original condition and packaging.

What payment methods do you accept?

We use secure payment gateways and never store your card details.

Do you ship internationally?

Shipping scope is listed on our shipping policy page.